Shipping Policy

We ship across India to all serviceable pin codes.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed the next working day.
• During festive seasons, sales, or bulk order periods, processing times may be slightly extended.

Delivery Timelines (Post Dispatch)

• Orders are shipped within 24 hours.
• Pan-India delivery: 7–10 business days
• Bangalore delivery: 1 business day
• Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

• Free shipping on prepaid orders above ₹799.
• A standard shipping fee applies to orders below the free shipping threshold.

• A tracking link will be shared via email/SMS once your order is dispatched.
• We partner with reliable courier services to ensure safe and timely delivery.
• If a delivery attempt fails due to incorrect details or unavailability, reshipping charges may apply.

Damaged / Missing Orders

• In case of damage in transit, please inform us within 48 hours of delivery with clear images and an unboxing video (if available).
• We will assist with a replacement or resolution as per our Return Policy.

Bulk & Custom Orders

• Shipping timelines and charges for bulk, corporate, or custom orders will be communicated separately.

Need Assistance?

• Email: support@palmshomeandliving.com
• WhatsApp: +91-9971128222